How does the smart matching work?

When you report a lost or found item, our algorithm compares it against all existing reports using category, document numbers, serial numbers, color, brand, model, and location. If the confidence score reaches 70% or higher, both parties are notified.

How do I pay the finder's reward?

Once a match is confirmed, you can pay the finder's reward directly through the app using MTN MoMo or Orange Money. The platform takes a 15% service fee, and the finder receives the rest instantly.

Is WeFoundIt free to use?

Yes! Reporting lost or found items is completely free for individual users. You only pay when you choose to reward a finder. Institutions can subscribe to premium plans starting at 25,000 XAF/month.

Can institutions like police stations use WeFoundIt?

Yes! Police stations, bus parks, universities, and hotels can register as institutions with bulk item registration, a dedicated dashboard, analytics, and priority matching.

Privacy Policy

Last updated: June 2025

WeFoundIt ("we", "our", or "us") is operated by DG Enterprise, located in Buea, Southwest Region, Cameroon. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the WeFoundIt platform, including our mobile applications (Android and iOS) and website at wefoundit.space.

By using WeFoundIt, you agree to the collection and use of information as described in this policy.

1. Data We Collect

Account Information

Name — your full name as provided during registration
Email address — used for account verification and notifications
Phone number — used for account recovery and contact between matched users

Item Reports

Photos of items — images you upload when reporting lost or found items
Location data — the area or GPS coordinates where an item was lost or found
Item descriptions — category, color, brand, model, serial numbers, and other details you provide

Payment Information

Mobile money details — your MTN MoMo or Orange Money phone number, used to process reward payments
We do not store your full mobile money PIN or account credentials

Device and Technical Data

Device tokens — for sending push notifications
Device type and OS version — for app compatibility and debugging
IP address — for security and abuse prevention

2. How We Store Your Data

Your data is stored securely using the following infrastructure:

PostgreSQL database — hosted on our production VPS (Virtual Private Server), storing account information, item reports, and transaction records
Cloudflare R2 — used for image storage (photos of lost and found items)
SSL/TLS encryption — all data transmitted between your device and our servers is encrypted in transit
Access controls — database access is restricted to authorized personnel only

We retain your data for as long as your account is active. If you request account deletion, your data will be removed within 30 days.

3. Third Parties

We share data with the following third-party services to operate the platform:

Nkwa Pay

Nkwa Pay processes MTN MoMo and Orange Money payments for reward transactions. When you send or receive a reward, your mobile money phone number and transaction amount are shared with Nkwa Pay to complete the payment.

Firebase (Google)

We use Firebase Cloud Messaging (FCM) to send push notifications to your device. Your device token is stored by Firebase to deliver notifications about matches, messages, and platform updates.

Cloudflare

Cloudflare provides:

R2 Object Storage — stores images you upload (item photos)
CDN and Pages — delivers our website and web app content
Security — protects against DDoS attacks and malicious traffic

Google Gemini AI

When you upload a photo of a lost or found item, the image may be sent to Google's Gemini AI for analysis to help identify and categorize the item. Images are sent temporarily for processing and are not permanently stored by Google for this purpose.

4. Your Rights

Under applicable law, including Cameroonian data protection regulations, you have the following rights:

Right to access — you can request a copy of the personal data we hold about you
Right to correction — you can ask us to correct any inaccurate or incomplete personal data
Right to deletion — you can request that we delete your personal data and account
Right to data portability — you can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details below.

5. Data Deletion Requests

You may request deletion of your account and all associated personal data at any time. Upon receiving your request, we will:

Verify your identity
Delete your account and personal data within 30 days
Remove your uploaded images from our storage
Send you a confirmation once deletion is complete

To request data deletion or exercise your rights, contact us:

Email: hello@wefoundit.space

Phone: +237 678 060 946

Address: WeFoundIt by DG Enterprise, Buea, Southwest Region, Cameroon

6. Children's Privacy

WeFoundIt is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

For significant changes that affect how we use your personal data, we will notify you via push notification or email.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

WeFoundIt by DG Enterprise

Buea, Southwest Region, Cameroon