How does the smart matching work?

When you report a lost or found item, our algorithm compares it against all existing reports using category, document numbers, serial numbers, color, brand, model, and location. If the confidence score reaches 70% or higher, both parties are notified.

How do I pay the finder's reward?

Once a match is confirmed, you can pay the finder's reward directly through the app using MTN MoMo or Orange Money. The platform takes a 20% service fee, and the finder receives the rest instantly.

Is WeFoundIt free to use?

Yes! Reporting lost or found items is completely free for individual users. You only pay when you choose to reward a finder. Institutions can subscribe to premium plans starting at 25,000 XAF/month.

Can institutions like police stations use WeFoundIt?

Yes! Police stations, bus parks, universities, and hotels can register as institutions with bulk item registration, a dedicated dashboard, analytics, and priority matching.

What if I can't find a match right away?

Your report stays active for 30 days. Our matching algorithm runs every time a new item is reported, so you'll be notified automatically if a match appears later. You can also boost your report for more visibility.

How do I prove an item is mine?

When you claim a found item, you may be asked to provide proof of ownership, a receipt, a photo of you with the item, the serial number, or a description of unique features. This protects finders from false claims.

Is my personal information safe on WeFoundIt?

Absolutely. Your phone number and email are never shown to other users, they are automatically obscured. All communication happens through secure in-app chat. We never share your data with third parties.

How much does it cost to collect a found ID document?

The collection fee for any identification document (CNI, passport, driver's license, student ID) is a flat 3,000 XAF. Pay in person at the partner location when you pick up your document.

How do finders earn rewards on WeFoundIt?

When a finder registers a found item and it's matched with an owner, the owner pays a reward. The finder receives 85% of the reward instantly via MTN MoMo or Orange Money. Default rewards range from 2,000 to 20,000 XAF depending on item type.

Guides 6 min read

Lost Your Phone in Cameroon? 5 Steps to Get It Back (2026)

WeFoundIt Team

July 6, 2026

Losing your phone in Cameroon is stressful, it's your lifeline for Mobile Money, communication, and work. But there are concrete steps you can take right now to get it back.

Step 1: Try to Track It (First 30 Minutes)

If you act fast:

Android (Samsung, Tecno, Itel): Go to google.com/android/find from any browser
iPhone: Go to icloud.com/find
You can make it ring, lock it remotely, or see its last location

Important: This only works if the phone is still on and connected to data/WiFi.

Step 2: Lock Your Mobile Money

Immediately secure your finances:

MTN MoMo: Call 8787 or visit any MTN office to block your SIM
Orange Money: Call #150# or visit an Orange shop
Change passwords for any banking apps you had installed

Step 3: Report on WeFoundIt

Many lost phones in Cameroon are found by honest people who want to return them, especially if there's a reward.

Go to app.wefoundit.space
Report your phone as lost
Include: brand, model, color, phone number, IMEI if you have it
Set a reward (10,000 XAF recommended, motivates finders)
You'll be notified if someone registers your phone as found

Step 4: Check Common Collection Points

Lost phones often end up at:

Taxi and bus driver offices, check with the union
Security guards, at malls, restaurants, banks
Phone repair shops, sometimes people bring found phones here
Police stations, items turned in by citizens

Step 5: File a Police Report

If you can't find it within 48 hours:

Visit the commissariat with your IMEI number (check the box your phone came in, or dial *#06# on another phone if you remember your SIM)
They can flag the IMEI as stolen (prevents resale in some cases)
Cost: Free to 2,000 XAF

Prevention Tips

📝 Write down your IMEI number (Settings → About Phone)
🔒 Always use a screen lock (PIN, fingerprint, or face)
☁️ Enable Google/iCloud backup
📱 Install a tracking app before you need it
💰 Consider phone insurance (some MTN/Orange plans include it)

Lost your phone? Report it now on WeFoundIt, someone might already have it.

Lost something? Report it now. / Perdu quelque chose?

Join thousands of Cameroonians using WeFoundIt to find their belongings.
Rejoignez des milliers de Camerounais qui utilisent WeFoundIt.

Get Started Free / Commencer Gratuitement →

Share this article / Partager cet article

WhatsApp Facebook Twitter